Shipping Policy
Shipping Policy
Shipping Destinations
Findmall ships only to the contiguous United States, including the 48 adjoining states and Washington, D.C.
We do not ship to Alaska, Hawaii, U.S. territories, including Puerto Rico, APO/FPO/DPO military addresses, or destinations outside the United States.
Shipping Costs
We offer free shipping on all orders delivered to eligible addresses within our shipping area.
Order Processing Time
Most in-stock products and standard orders are processed and dispatched within 1–2 business days after payment is confirmed.
Business days are Monday through Friday, excluding U.S. public holidays.
If a product page states a different processing time, please refer to that information for the item.
Estimated Delivery Time
Most standard shipments are estimated to arrive within 3–5 business days after dispatch. This transit time is separate from the order processing time.
Delivery estimates may vary depending on the product, destination, carrier, weather conditions, holidays, and other shipping disruptions. Estimated delivery dates are not guaranteed.
Order Tracking
Once your order has shipped, we will email you the available tracking information. You can use this information to check the progress of your shipment.
Shipping Delays
If we cannot dispatch your order within the stated processing time, we will notify you by email and provide a revised shipping estimate, or explain if an estimate is not yet available.
We will seek your agreement to the delay. You may choose to accept the revised shipping time or cancel the unshipped order for a full refund.
If you do not agree to the delay, or if we are unable to fulfill your order, we will cancel the unshipped order and promptly issue a full refund to your original payment method.
Oversized and Freight Shipments
Some oversized or heavy products may require truck or less-than-truckload (LTL) freight shipping. Transit times for these shipments may differ from standard parcel delivery.
A delivery appointment or signature may be required. Please inspect the packaging and products upon arrival and contact us if you notice damage or missing items.
Delivery Issues
If your package is delayed, damaged, missing, or marked as delivered but has not been received, please contact us with your order number.
We will investigate the issue with the carrier and help resolve it.
Contact Us
For shipping questions or assistance with your order, please email: